212 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I called State Farm, they use Agero, as their 3rd patry ERS vendor. I was told by the call center rep at Agero that he timeframe was one hour for the local service provider to show up.

The SP never showed up. I called twice and left 2 messages, called back into Agero a total of 3x's now, cannot locate or get hold of the SP, meanwhile, Agero was quick to charge my MC for excess mileage charges and so far I have calling and callong, houng through hoops to get my refund back. I am still fighting it. Going back to the service provider, they still hadn't shown up after give and half hours and of course, I was waiting in the snow.

This is very unacceptable. Whenever you see this name, Agero, do not use this company.

This is not a bety good company to deal with and of course they have partnerships with service providers (SP's) worse than them. I will be contacting tje BBB as well

Location: Grand Junction, Colorado

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Agero Reviews

  1. 203 reviews
  2. 10 reviews
  3. 4 reviews
  4. 2 reviews
  5. 6 reviews
Agero reviews